Privacy & Cookie Policy
Last updated: 10 August 2026
1. Who we are
This Privacy & Cookie Policy explains how Fit-Out Interior Transformation Limited, trading as Fit Interiors ("we", "us", "our"), a company registered in England and Wales under company number 14504203, with registered office at H1 Ash Tree Court, Nottingham Business Park, Nottingham NG8 6PY, collects, uses and protects your personal data when you visit fit-interiors.co.uk (the "Website") or otherwise deal with us. Our trading address is 30 Northern Court, Basford, Nottingham NG6 0BJ.
We are the data controller for the personal data described in this policy. If you have any questions, see the Contact us section below.
2. Personal data we collect
We may collect and process the following personal data:
- Contact details you provide through our enquiry, quote request or contact forms, such as name, company name, email address, phone number, and project details
- Correspondence you send us by email, phone or through our live chat facility
- Technical data collected automatically when you use the Website, such as IP address, browser type and version, device information, referring pages, and pages visited, gathered through cookies and similar technologies (see Section 6 below)
We do not knowingly collect any special category data (such as health or financial information) through the Website.
3. How we use your information
We use your personal data to:
- respond to your enquiries and quote requests
- provide information about our fit-out and refurbishment services
- manage and deliver any project you engage us for
- operate, maintain and improve the Website, including understanding how visitors use it
- comply with our legal and regulatory obligations
4. Our legal basis for processing
Under UK GDPR, we rely on the following legal bases:
- Legitimate interests — to respond to enquiries, operate and improve the Website, and carry out general business administration, where this does not override your rights and interests
- Contract — to take steps at your request before entering into a contract, and to perform any contract for a project you engage us for
- Consent — for non-essential cookies and similar technologies, such as analytics and live chat (see Section 6 below), and where you opt in to marketing communications
- Legal obligation — where we need to process your data to comply with the law
5. Cookies and similar technologies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide information to the website owner. We use the following types of cookie on this Website.
Strictly necessary cookies — required for the Website to function correctly, such as remembering your cookie preferences. These cannot be switched off.
Analytics cookies — where enabled, help us understand how visitors use the Website (for example via Google Analytics), so we can improve its content and performance. These are only set with your consent.
Functional cookies — used by our live chat facility, Tawk.to, to enable and remember your conversation with us. These are only set if you interact with the chat widget or where you have given consent.
| Cookie | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
cookie_consent | Fit Interiors | Remembers your cookie preferences | Strictly necessary | 12 months |
_ga, _ga_* | Google Analytics | Distinguishes users and reports on Website usage (if enabled) | Analytics | Up to 2 years |
_gid | Google Analytics | Distinguishes users for reporting (if enabled) | Analytics | 24 hours |
TawkConnectionTime, twk_uuid_* | Tawk.to | Enables and remembers your live chat session | Functional | Session to 12 months |
Managing cookies
You can manage or withdraw your cookie consent at any time through our cookie banner or preference settings on the Website. You can also block or delete cookies through your browser settings, though doing so may affect how parts of the Website work. Most browsers allow you to see what cookies are set and to delete or block them individually or all together.
6. Sharing your information
We do not sell your personal data. We share personal data only with trusted third parties who process it on our behalf or as necessary to run our business, including:
- Formspark — processes enquiry and quote request form submissions on our behalf
- Tawk.to — provides our live chat facility
- Google Analytics — provides Website usage analytics, where enabled
- our IT, hosting and professional service providers, who support the operation of our business
- regulators, law enforcement or other third parties where we are required to do so by law
Some of these providers may process data outside the UK or European Economic Area (EEA), including in the United States. Where this happens, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Addendum or an adequacy decision, to protect your personal data.
7. How long we keep your information
We keep personal data only for as long as necessary for the purposes it was collected, including to satisfy any legal, accounting or reporting requirements. Enquiry and quote data is generally retained for as long as needed to respond to your enquiry and for a reasonable period afterwards in case you contact us again, and project-related data is retained in line with our contractual and statutory obligations. Analytics data is retained only for the period set by the relevant analytics provider.
8. Keeping your information secure
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your rights
Under UK GDPR, you have the right to:
- request access to the personal data we hold about you
- request correction of inaccurate or incomplete data
- request erasure of your data, in certain circumstances
- request restriction of processing, in certain circumstances
- object to processing based on legitimate interests
- request data portability, where technically feasible
- withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.
10. Children's privacy
This Website is intended for business use and is not directed at children. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy & Cookie Policy from time to time to reflect changes to our practices or the law. The current version is always published on this page, with the date it was last updated shown at the top.
12. How to complain
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection:
Website: ico.org.uk
Telephone: 0303 123 1113
13. Contact us
If you have any questions about this policy or how we handle your personal data, please contact us:
Fit-Out Interior Transformation Limited T/A Fit Interiors
30 Northern Court, Basford, Nottingham NG6 0BJ
Email: sales@fit-interiors.co.uk
Phone: 0115 812 0009